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The Short type: If you’re searching for exclusive gemstone or unique wedding gift, Leibish & Co. has a sturdy inventory of top-notch, colourful, and conflict-free expensive diamonds and gemstones. The family-run company has become operating online since 1998 with a personal touch that features acquired repeat business from around the world. Leibish & Co. makes it simple purchasing free stones or even use the free of charge “Design Your Own” tool to create your ideal little bit of jewellery alive. With years of experience and good design under its buckle, Leibish & Co. is on the verge of growing its inventory to watches and other add-ons.

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Whenever Leibish Polnauer launched 1st online diamond company in 1998, it got nearly the full day to publish one image and information to his web site — but he was a visionary exactly who watched possible in fledgling arena of e-commerce. “as he views the potential in a notion, he will probably do everything inside the power to progress with-it,” mentioned Benji Margolese, Director of material promotional for Leibish & Co.

Leibish created an effective, family-run procedure along with his wife and children offering in management roles. They’ve got cultivated a successful online business with offices positioned globally. Leibish & Co. is actually a leader in special colored diamonds and gemstones which can be difficult to get someplace else. The diamonds are also conflict-free, that’s a significant factor for many consumers.

“men and women arrive at us because they seek out one thing slightly various, one thing more special than everybody else has,” Benji stated.

While Leibish & Co. provides top-notch traditional diamonds, the organization focuses on colorful, unique jewellery. Whenever questioned why the organization features such a higher consumer return rate, Benji easily pinpoints why.

“its a combination of exceptional services and products, fantastic service, and jewelry created into the highest amounts of brilliance,” he stated. “The jewelry we make isn’t your daily, mass-produced style of product. Each piece is tailor-made to completely fit the diamond or gem picked of the customer.”

Children Affair With individual Service

Leibish & Co. is a real family business, with Leibish’s family relations playing important functions during the organization.

Leibish serves as creator and chairman associated with business, while his girlfriend, Rosi, could be the business’ Events Manager. Their eldest daughter, Chavi, functions as the Lead Jewelry Designer — in fact it is a huge duty since custom precious jewelry accocunts for a lot more than 50per cent of the organization’s company, Benji mentioned.

Leibish’s eldest son, Yossi, may be the CEO of Leibish & Co. Another child, Shmulik, who’s a graduate regarding the Gemological Institute of America, may be the fundamental Diamond Buyer for all the company. “Shmulik is actually, really, among the majority of talented tone diamond specialists in the,” Benji mentioned.

Leibish’s child Itzik will be the organizations COO and runs their nyc workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five children, is the organizations CFO.

“among the longtime people in the group, I can let you know that, although there is not any connection, they start thinking about me personally, among others, section of their family,” Benji said. “each of us bring our personal knowledge to your business, but come together to consistently expand the organization.”

Clients are in addition handled like family at Leibish & Co., where the business invests fuel into private solution and sales. “have you ever addressed one particular representative, like, that’s the same individual you will usually handle, it doesn’t matter what you will be phoning or composing in about,” Benji said. “do not rely on passing clients around to various departments if they have a question or specific concern they wish to handle.”

Clients originate from All Over the World

Leibish features a couple of various kinds of customers: there are buyers, which largely store through the web page, retailers, and the ones into the trade business, just who generally visit the businesses major offices in New York, Israel, and Hong Kong.

Nearly all Leibish & Co.’s clients are through the US. The then preferred market is actually Canada, followed by great britain, Australian Continent, Hong Kong, while the rest of European countries.

Clients at every phase of life store at Leibish & Co., though nearly all are involving the many years of 35 and 54, Benji said. Also, the firm garners more or less 300,000 internet site check outs monthly — and keeps most of its consumers finding its way back.

“with well over a 70per cent return customer standing, we remain one of the most famous organizations in our niche,” the guy stated.

Colorful Diamonds & Gemstones With a “Design yours” Option

Leibish & Co. carries high-end jewelry, but also maintains inventory mobility, particularly for on the web customers, Benji said. The firm offers countless loose expensive diamonds and valuable gems, but its essential items are tailored precious jewelry projects.

“We hold a big number of multicolor diamond and gemstone jewellery, with some regarding the rarest tones previously observed,” he mentioned. “Our company is known best by the bread-and-butter items — yellowish diamond and red diamond wedding bands. But we sell expensive jewelry of nearly every color, and important gemstones — such as sapphires, emeralds, and rubies. We offer jewelry crafted with colorless diamonds, as well, but our expertise is within the field of color.”

For clients that some thing in your mind and require assist making it a reality, Leibish & Co. provides a “Design Your Own” precious jewelry device, which Benji stated is their top product.

“normally, when looking for an unique part, individuals frequently want certain stones and placing styles they will have currently dropped deeply in love with,” he stated. The “Design Your Own” tool enables customers to build a piece with the rock, establishing, and material of the choice.

“It allows these to deliver their unique fantasies alive — with this knowledge in design,” Benji informed us.

Accessories & New using the internet Tools available for Leibish & Co.

because looks forward to the long term, Leibish & Co. is slowly shifting toward higher-ticket products and item assortment. The firm seems comfy branching out to new product lines considering the devotion and passion it relates to most appropriate their current projects.

“We have mentioned exposing a variety of accessories — instance luxury watches, bags, plus pens,” Benji stated. “But we decided to wait until we very first perfected our major collection of item, that’s diamonds.”

Leibish & Co. normally looking for ways to continue perfecting the common site, too. A proven way it intentions to boost their online experience is through launching enhanced real life attributes, that will give virtual shoppers a lot more of an in-store knowledge.

As a company featuring its origins in colorful diamonds and e-commerce, Leibish & Co. continues to innovate in a conventional business which views change given that different, maybe not the guideline.

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